Refund policy

Every LV4LFT piece is printed in Puebla, Mexico, and shipped to you from there. Returns travel the same road back. Here is exactly how it works, case by case.

Start a return

Write to us through the contact page or by replying to your order confirmation email within 14 days of receiving your order. Tell us your order number and what you want to send back. We will confirm the return and give you the return address in Puebla, Mexico, before you ship anything. Do not ship a return without contacting us first — returns sent without authorization may not be processed.

Pieces must come back unworn, unwashed, and with their original condition intact (no training sessions, no smoke or fragrance). If a piece comes back used or damaged, we may not be able to refund it.

If we made the mistake (defect, wrong item, wrong size shipped)

This one is on us. If your piece arrives with a print defect, damage, or it is simply not what you ordered:

• We cover the return shipping back to Mexico.
• You choose: a replacement piece or a full refund, including the shipping you paid.
• For clear print defects, we may ask for a photo first — in many cases that is enough and you will not need to ship anything back.

If you changed your mind or picked the wrong size

• The return ships back to Puebla, Mexico, and you pay the international return shipping — that leg is on you, stated plainly. International return shipping can cost close to the price of the piece itself, so contact us before you ship and we will confirm the return address and walk you through the cheapest way to send it.
• Once the piece arrives and passes inspection, we refund the product price to your original payment method. The original shipping charge is not refunded in this case — only the product is.

Size exchanges

Yes, we do size exchanges for US orders. Both international legs are on you: you pay to ship your piece back to Puebla, and you pay the shipping on the replacement piece coming back to you. Write to us first with your order number and the size you need, and we will confirm availability before you ship anything.

Print on Demand pieces

POD pieces are produced specifically for your order once you place it, and they are returnable on the same terms as everything else in the store. If we made the mistake — a defect or the wrong item — we cover everything, exactly as above. If you changed your mind or picked the wrong size, the return ships back at your cost and we refund the product price once the piece arrives and passes inspection.

Refunds

• Approved refunds go back to your original payment method, in USD.
• We process the refund within 5 business days of receiving and inspecting the return (or of approving a photo-based defect claim). Your bank or PayPal may take additional days to post it.
• You will get an email confirmation when your refund is issued.

Final sale items

There are none. Every piece in the US store is returnable under this policy — no final-sale exceptions.

Questions

Contact us before shipping anything back and we will walk you through it. We answer in English and Spanish.